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Office Administration

We are delighted to offer a new style of apprenticeship - a ‘Career Launch Apprenticeship’ in Office Administration. This is a Nordic-style apprenticeship where students attend college full-time from September to February, then move into employment with day-release study for a further 10 months.
  • Type
    Apprenticeships
  • Level
    Multi-Level
  • Code
    BAA2A
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Provided by TGI Apprenticeships

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Course Details

Qualifications

  • OCR Level 2 Certificate in Office Administration
  • Level 2 Diploma in Office Administration
  • Certificate of Apprenticeship

Course duration/location

The programme takes 16 months to complete.

If students do not wish to continue after February, they will have completed the Level 2 Certificate.

You will attend College at Coutanchez Campus for off-the-job training one day a week.


Course Entry

Apprenticeships are available to all.

Candidates demonstrating real passion and motivation will be assessed for suitability using online tests, with support and guidance offered where necessary.

If you have not achieved maths or English at D/3/Level 1, you will study these subjects alongside your apprenticeship. Failure to complete maths and English will prevent progression between apprenticeship levels or achieving your overall apprenticeship.


Courses

Career Start Level 2 Certificate in Office Administration

  • Level
    No Level
  • Starts
    10 September 2025
  • Duration
    2 years
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NCFE Level 2 Certificate in Administration

  • Level
    Level 2
  • Starts
    10 September 2025
  • Duration
    1 year

City and Guilds Level 2 Diploma in Business Administration

  • Level
    Level 2
  • Starts
    4 March 2026

City and Guilds Level 2 Diploma in Administration Year 1

  • Level
    Level 2
  • Starts
    23 February 2026
  • Duration
    1 year

Course Content

Semester One: September – February

Students attend College full-time, working towards:

  • OCR Level 2 Certificate in Office Administration (Business Professional)
  • College Certificate in Text Processing
  • Short periods of work experience
  • English and Maths where appropriate

Units:

  • Working in administration
  • Written business communication
  • Communication with customers
  • Career planning in administration
  • Text processing and speed keying

Semester Two: February – December

Students become employees with an agreed employer and continue day-release study.

Units:

  • Teamwork in administration
  • Financial transactions
  • Organising business travel and accommodation
  • Organising meetings
  • Handling diary systems
  • Supporting recruitment and selection procedures
  • Further text and word processing, Excel, and PowerPoint skills

The dynamic heart of technical, vocational, and further education in Guernsey.

Coutanchez
Coutanchez
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Course Assessment

You will be assessed in both classroom and workplace settings, with evidence of practical ability collected as part of your qualification. Apprentices are expected to complete work outside of class, and employers will support the development of workplace competence.


Course Destination

This apprenticeship prepares you for a variety of administration roles, including:

  • Junior Office Administrator
  • Receptionist
  • Office Assistant
  • Public Relations Officer
  • Marketing Administrator
  • Senior Office Administrator
  • Secretary
  • General Office Manager